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Claim, Bridge & Presale Issues
Why Does an Airdrop Claim Page Not Work?
Common reasons airdrop claim pages fail, including eligibility, network, wallet, signature, and fake-site risks.
Quick answer
What this usually means
Airdrop claim pages may fail because the wallet is ineligible, the wrong network is selected, the claim window is closed, or the site is not official.
Common causes
Why it happens
- The wallet is not eligible.
- The claim period has not started or has already ended.
- The wallet is connected to the wrong network.
- The site is overloaded or blocked by RPC issues.
- The page is fake and not connected to the real project.
Fix path
What to check first
- Confirm the official claim URL.
- Check eligibility using the official tool.
- Switch to the required network.
- Read the wallet prompt before signing.
- Avoid claims that ask for seed phrases.
Safety note
Do not make the problem worse
- Fake airdrop pages are common.
- A legitimate claim should not require your seed phrase.
- Be careful with unlimited token approvals during claims.